We have accumulated questions and answers to our most frequently asked questions! Question: What is the deposit?
Answer: The deposit is 30% of the total price.
Question: When is the deposit and balance due?
Answer: The deposit is due at the time of making a reservation. The balance is due 30 days prior to arrival on condos and 60 days prior to arrival on single family homes. The deposit applies to the rent.
Question: Do you take a security deposit?
Answer: No. The deposit applies to rent. We keep your credit card on file for any damages. You will be required to agree to a reservation agreement that states we can charge the card on file for any damages occurring during your stay.
Question: What is the total amount for a reservation?
Answer: Find the property and use it's availability calendar to plug in your dates. Then press, "submit." The reservation system will give you a total price BEFORE you have to enter any credit card information.
Question: What is your cancellation policy?
Answer: We will refund the deposit minus a $100.00 reservation fee if cancellation is made more than 30 days prior to arrival on condos and 60 days prior to arrival on single family homes or duplexes.
Question: What is your hurricane policy?
Answer: We give a full refund if there is a MANDATORY hurricane evacuation.
Question: How do I know whether the property is beach front?
Answer: Each property has a description of its location. If it does not specifically say "Beach Front" then it is not beach front.
NOTE: The entire rental agreement is posted on the website under "vacation rental policies" on the vacation rental homepage. Also, it is shown when you make an online reservation.